Last updated: October 28, 2026
Thank you for shopping at Glowskate. This policy explains how we ship your order, how much it costs and what to expect after you buy, wherever you are in the world.
All orders ship free of charge, to any country we deliver to. The shipping cost shown at checkout will always be $0 for standard shipping.
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays) after your payment is confirmed. As soon as your order ships, you will receive a confirmation email with your tracking number.
After your order ships, estimated delivery times are:
- United States: 4–8 business days.
- Rest of the world: 4–12 business days, depending on the country and city.
In total, counting processing and delivery, most orders arrive within 15 business days. All delivery times are estimates and are not guaranteed; they may be affected by carrier delays, customs processing, weather or other events outside our control.
Once your order ships, we will email you a tracking number and link. Please note that it may take a few days for tracking information to update after you receive it.
Customs, duties and taxes
Orders shipped outside the country of origin may be subject to import duties, taxes (such as VAT or GST) and customs or carrier handling fees, depending on your country's rules. When these charges are calculated at checkout, they will be shown before you complete your purchase and you won't be asked to pay them again on delivery. If they are not collected at checkout, they may be charged by your local customs authority or the carrier before or upon delivery, and the customer is responsible for paying them. Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
We ship worldwide. If your country is available at checkout, we deliver there.
Please double-check your shipping address at checkout. If you need to correct it, contact us as soon as possible. Once an order has shipped, we can no longer change the address.
Lost, damaged or delayed packages
If your order is lost, arrives damaged, or has not arrived after 15 business days from your purchase, contact us and we will help you resolve it with the carrier. Damaged items are covered by our Refund Policy (replacement or full refund).
Order changes and cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to make changes before your order ships, but once it is in transit we can no longer modify it. Refunds for cancelled orders are issued to your original payment method.
Email our team at rollerglow98@gmail.com and we will be happy to help.
